Shipping & Payment Info

Our wines are stored and shipped from Berlin. We deliver ourselves in central Berlin and use Hermes and UPS to deliver in the rest of Germany and Europe.

Delivery of in-stock products within Germany takes 1-5 working days in after we receive payment unless otherwise noted. Delivery of products on backorder can take up to 12 working days. We’ll generally send your order once all bottles are ready to ship, but we may send your order in multiple shipments if agreed upon.

You’ll receive a notification and a tracking link via email as soon as your wines have shipped.


SHIPPING COSTS

CENTRAL BERLIN

  • FREE Click & Collect at our store
  • FREE for orders over €30
  • €4,95 for orders under €30

*Berlin area excluding the following postcodes:
12107, 12203, 12205, 12207, 12209, 12247, 12249, 12277, 12279, 12305, 12307, 12309, 12349, 12351, 12353, 12355, 12357, 12489, 12524, 12526, 12527, 12555, 12557, 12559, 12587, 12589, 12619, 12621, 12623, 12627, 12629, 12679, 12685, 12687, 12689, 13051, 13057, 13059, 13125, 13127, 13129, 13158, 13159, 13435, 13437, 13465, 13467, 13469, 13503, 13505, 13507, 13509, 13581, 13583, 13585, 13587, 13589, 13591, 13593, 13595, 13597, 13599, 13629, 14050, 14052, 14053, 14055, 14089, 14109, 14129, 14163, 14165, 14167, 14169, 14193, 14195

REST OF GERMANY

  • FREE for orders over €80
  • €4,95 for orders under €80

INTERNATIONAL

We now deliver to many countries in Europe, check out our separate International Shipping page for details!


PAYMENT METHODS

  • Pay via credit card.

  • Pay via PayPal with yourPayPal balance, credit card or wire transfer

  • Make your payment directly into our bank account. Please use your Order ID as the payment reference. Your order will not be shipped until the funds have cleared in our account.

  • Pay with cash in-store when you pick up your order.


SENDING A GIFT?

We don’t include printed invoices in our packages, only delivery slips. You can also add a gift message, just write your message in the comments field during checkout and we’ll print it on a card free of charge!